01274 638520

St Francis Catholic Primary School, A Voluntary Academy

Together we are exploring our special gifts; Together we are growing towards God.

Complaints

 

If you are unhappy about something in school please talk to us!

 

Quick step Guide to making a complaint:

 

1.) Firstly write down exactly what you are unhappy about.  This helps everyone be very clear about your concern.

 

2.) Arrange an appointment with your child's class teacher or Key Stage Leader via the school office 01274 638520.

 

3.) Attend the appointment made and bring your concern written down with you.

 

4.) If you feel that your concern has not been addressed then please arrange to see Mrs Haines or Mr Copley.

 

5.) In the event of your concern not being resolved then please follow the procedure outlined in the formal Complaints Policy below.

 

AS STATED IN OUR HOME SCHOOL AGREEMENT PLEASE DO NOT EXPRESS ANY CONCERNS ON SOCIAL MEDIA 

 

THANK YOU FOR YOUR CONTINUED SUPPORT!